Privacy Policy for Dog Training in Sri Lanka

This Privacy Policy applies to the website dogtraininginsrilanka.lk. Your privacy is extremely important to us, and we are fully committed to protecting your personal information. We understand that you should always have control over your data, especially when accessing online educational content.

By visiting dogtraininginsrilanka.lk or submitting your personal information, you agree to the practices described in this Privacy Policy. From time to time, we may update this policy, and any important changes will be announced on our Website. Your continued use of the Website after such updates means that you accept the revised terms.

1. Information We Collect

We only collect information that is necessary to:

Create your student account
Provide access to your purchased video course
Deliver customer support
Maintain payment records

The information we may collect includes:

Your name
Your email address (Google/Gmail login only)
Your contact number (if provided)
Billing details required during a purchase
Any information you voluntarily share with us via WhatsApp or email

We do not collect sensitive personal information.

2. Google Login (Gmail Accounts)

All students must log in using their Google (Gmail) account. This login method is used to:

Confirm your identity
Create your student profile
Give access only to the Gmail account used during purchase
Prevent unauthorized sharing of the course

We do not access your Gmail inbox, contacts, or any personal data outside your name and email address. Google handles the login authentication securely on their side. For more details, refer to Google’s Privacy Policy.

3. How We Use Your Information

Your personal information is used only for:

Enrolling you into the video training course
Allowing you to log in and access the lessons
Confirming your payment
Communicating with you for support or updates
Improving your learning experience

We do not sell, rent, or trade your data with anyone.

4. Payment Information (Direct Bank Transfer)

Currently, all payments are processed through direct bank transfer.

When you purchase the video series, we may collect:

Your name
Phone number
Payment confirmation details (receipt, reference number, etc.)

We do not store or handle credit/debit card information.

5. Security of Your Information

We take your privacy seriously. All personal information you provide is securely stored. Only authorized individuals who require access—for student account management or customer support—can view your details, and they are required to keep all information confidential.

We use reasonable technical and administrative measures to protect your data from unauthorized access, loss, misuse, or disclosure.

6. Sharing Your Information With Third Parties

We do not share or sell your personal data to outside parties.

However, we may disclose your information:

If required by Sri Lankan law
To enforce our Terms and Conditions
To prevent fraudulent activities
To maintain the security and proper functioning of our Website

Other than the above, your information remains strictly private.

7. Cookies and Tracking

At the moment, dogtraininginsrilanka.lk does not use cookies or any tracking tools for marketing, analytics, or advertising purposes manually.

Eventhough our website may uses cookies and similar technologies from third parties like Google and WordPress to improve your browsing experience and understand website usage. You may disable cookies in your browser settings, but some features of the website or course access may not function properly if cookies are turned off.

8. Links to External Websites

Our Website may include links to third-party websites (such as social media or video hosting pages).
We do not control these external sites, and this Privacy Policy does not apply to them. If you visit other sites, please review their own privacy policies.

9. Data Retention, Changes, and Deletion

We keep your information only as long as needed for:

Maintaining your student account
Providing access to the purchased video series
Record-keeping and legal requirements
You may request the following at any time:
Access to the personal information we store about you
Correction of inaccurate or outdated information
Deletion of your personal data (unless we are required to keep it for legal reasons)

To request changes or deletion, contact us at:

📧 info@dogtraininginsrilanka.lk

📞 0714959411

Please note:
If you request deletion of your data, your student account will also be removed, and you will lose access to the video course.

10. Contact Information

If you have any questions about this Privacy Policy, please contact:

Dog Training Sri Lanka

Email:  info@dogtraininginsrilanka.lk
Mobile Number: 0714959411
Address: 516/2, Sampaya Rd, Enderamulla, Wattala, Sri Lanka.